FCH Business Unit Director
Tel: +44 20 7332 5656
Leading the Financial Clearing Business Unit in his role as Business Unit Director, Kilian is responsible for ensuring that all customers receive the uninterrupted, outstanding service quality they have come to expect of Nextgen, managing the customer support, operations, product and development teams for Financial Clearing.
As demonstrated throughout his 18-year career in the mobile industry as part of United Clearing, Billing Services Group, Syniverse and now Nextgen, he is challenging himself and teams alike for continuous improvement, innovation and operational excellence to delight customers. Kilian regularly contributes to strategic projects including service delivery vision, system upgrades, company and organisational mergers, as he has managed, mentored and developed individuals and teams in all global regions throughout his career.
Before his tenure in the mobile industry, Kilian worked in finance departments for companies such as Kodak Eastman and SC Johnson Wax. He holds a professional bi-lingual (English and German) business management accreditation from his business studies.