Mobile operators today face significant challenges in calculating their end-of-year IOT discount statements accurately within a reasonable timeframe. Over the past few years, the number and complexity of preferred roaming agreements that operators need to negotiate and manage has grown substantially.

Built in 2012, IOTRON – Nextgen’s complete IOT discount tool - was based on a request from one of our customers to help improve their cash flow, reduce errors and minimise FX risk. With IOTRON, operators can create and store all their discount agreements in one place, allowing them to easily manage the entire lifecycle from contract to collection. This enables Nextgen customers to improve cash flow, reduce errors and minimize FX risk through full visibility of their financial position with each roaming partner. We continue to add new features, driven by the needs of our customers and the rapidly changing mobile market.

Why choose IOTRON to manage your IOT discount agreements?

Breaking down barriers – doing what humans can’t

Historically, IOT management is challenging for carriers because of its complexity, reliance on interpreting large data sets accurately, and the resource commitment required to minimise and correct errors at every stage.

Nextgen’s IOTRON platform uses innovative software technology to keep ‘human’ contributions to the IOT discount management process to a minimum. This sets IOTRON apart from every other solution in the market.

  • Advanced, web-based tool that is simple to use even when scaled for a higher volume of negotiations.
  • Integrated into the Nextgen Clearing financial clearing platform.
  • Efficient end-to-end negotiation and management: removes heavy lifting at all stages.
  • Accurate, near real-time data updates and monitoring.
  • Always evolving, market-leading technology that future-proofs your network’s IOT discount agreements.

Eliminate errors and risks to unlock profit with built-in functionalities

  • IOTRON allows operators to forecast cash flow more accurately. For example, it helps them optimise and manage the performance of discount deals, test the impact of changes to steering settings between partners in any country and forecast financials and traffic for up to three years in advance.
  • Fast and accurate automated calculation of IOT discount accruals and final settlement values drastically reduces operators’ time to collect, allowing revenue to be flushed back faster.

Optimise workflow and redirect team efforts

  • Intelligent automated alerts for monitoring simultaneous agreements as they progress towards target thresholds and for forthcoming renegotiations ensure Nextgen customers always stay one step ahead.
  • An instant-access central agreement document repository helps teams save time in locating agreement-relevant documentation.
  • The system gets rid of the time consuming manual IOT settlement process, allowing operators to reallocate resources elsewhere.

Powerful, flexible and accurate reporting

  • Nextgen’s incredibly flexible online reporting portal eliminates the need for manual adjustments. Users can simply point and click to customise reports directly in the system to display only the information they need in the way they want.
  • Nextgen solutions’ tight input/output integration with accounting systems such as SAP could potentially save many internal man-hours of effort.
  • Custom reports can be scheduled for automatic delivery via email, saving teams time and effort.

Harness the power of business intelligence to increase revenue

  • IOTRON helps operators increase revenues through better decision-making. For example, it enables them to identify countries where deals need to be made, clearly see their cost per unit hotspots, and run negotiator performance reports.
  • The platform supports all discount types and relationships including Market Share, per-day-per-IMSI style deals and many more. IOTRON’s automated features allow peace of mind when entering into highly complex deal types that would be challenging to manage manually.

Approachable and adaptable customer support

  • Nextgen offers its customers dedicated Client Support managers with the lowest manager to accounts ratio in the market.
  • Our highly experienced team of roaming professionals deliver first-line customer service and resolve over 80% of inquiries without having to request information from other departments.
  • Everything is designed to save customers time and effort. No drawn out loops, no forced trouble tickets – you interact with Nextgen support team in whatever way suits you best. We make the service fit our customers’ requirements and always handle the query logging process ourselves. The complete audit trail of any issue is accessible from anywhere at any time from our online platform.
To find out more about how our unique services can help you optimise your IOT discount management process, please contact us